PESCO Connection

If you need a new PESCO connection, want to change the name on an existing connection, or adjust the load, you’re in the right place. This guide will walk you through the steps to apply for a new connection or modify the name, load, or tariff of an existing one.

For current PESCO consumers, you can also check your PESCO bill online or calculate it easily.

PESCO New Connection Procedure

  1. Visit the ENC official website.
  2. Click on “Apply” from the sidebar menu.
  3. Enter the reference number of a neighboring connection and select the type of connection you need, such as 15kW.
  4. Fill in your basic details and upload the required documents (each file should not exceed 300 KB):
    • Property Document Copy
    • Attested CNIC Copy of the Applicant
    • Attested CNIC Copy of a Witness
    • Neighbor’s Electricity Bill Copy
    • Wiring Contractor’s Test Report
  5. Submit your application. Upon successful submission, you will receive a tracking ID. Make sure to note this down for future reference.
  6. Print your application form by entering your tracking ID in the “Print Form” section of the ENC website.
  7. Attach hard copies of all the necessary documents to your printed application form.
  8. Submit the application and documents to the relevant PESCO office.
  9. Wait for verification. Once verified, a demand notice will be issued, which you can download using your tracking ID on the ENC website.
  10. Pay the demand notice at the designated bank.
  11. Submit the paid copy of the demand notice to the relevant office.
  12. Installation of the connection will occur after the payment verification.

Category-Wise steps and Estimated Time

PESCO classifies its connection types based on the load requirements into three distinct categories:

  1. Category One: For loads up to 15 kW.
  2. Category Two: For loads ranging from 16 kW to 70 kW, operating at 400 volts.
  3. Category Three: For loads between 71 kW and 500 kW, also operating at 400 volts.

Note: If a consumer needs a connection exceeding 400 volts, they must procure their own transformer

Category One (Up to 15kW):

This category is for consumers with electricity loads up to 15 kW. The connection request for this category is approved by the SDO or Assistant Manager Operation. The entire process takes about 30 days.

Below are the detailed steps to apply for a Category One connection:

Table

StepDescriptionTime Required
1Submit the application form and receive a receipt. Your application will be listed in order of submission, and you can check your position on the list.1 day
2An inspection team will visit to assess the feasibility of the connection. They will inform you if the connection can be made.3 days
3If feasible, the costs will be estimated.2 days
4You will receive the demand notice either in person or by post.2 days
5Submit the receipt of the paid demand notice.2 days
6Submit the Wiring Contractor’s Test Report, which will be verified by the PESCO office.3 days
7Based on the dues submission date, a priority list of applicants will be prepared.1 day
8The office will issue the service connection orders.3 days
9The office will contact the store to provide the necessary equipment for the connection.3 days
10The store will supply the required equipment.5 days
11The SDO or Assistant Manager will set up the connection once the equipment is available.5 days

Category Two (16 to 70 kW / 400 volts)

Category two includes individuals who use electricity with loads ranging from 16 to 70 kW at 400 volts. The procedure for obtaining a connection in this category within PESCO is quite similar to that of category one. However, it typically takes about 73 days to complete. The operations manager must approve this type of connection.

Category Three (71 to 500 kW / 400 volts)

Category two includes consumers with electricity demands ranging from 71 to 500 kW at 400 volts. The procedure for category three in PESCO is quite similar to that of category one, but it typically takes about 73 days. The Manager of Operations will be responsible for approving connection requests in this category.

Change Connection Name/Tariff/Load

To make changes on the ENC website, follow these steps:

  1. Visit the ENC Website: Click on the provided link to go to the official ENC website.
  2. Navigate to the Change Section: In the sidebar menu, find and click on the “Change” option.
  3. Select the Type of Change: Choose the type of change you need, such as name change, load adjustment, or tariff modification. You can select multiple options if necessary.
  4. Fill in the Required Details: Only complete the fields relevant to your change. For instance, if you’re changing the connection name, fill in the specific fields for that.
  5. Attach Necessary Documents: Ensure each file is under 300 KB. Required documents include:
    • A copy of your attested CNIC (applicant’s ID)
    • A copy of your electricity bill
    • Proof of ownership
  6. Submit Your Application: After filling in the details and attaching the documents, submit your application.
  7. Receive a Tracking ID: Upon successful submission, you will receive a tracking ID. Keep this ID for future reference.
  8. Print the Application Form: Use the sidebar menu to find the “print form” option. Enter your tracking ID to print your application form.
  9. Prepare Hard Copies: Print the form and attach hard copies of all necessary documents.
  10. Send the Application: Send the application along with the attached documents to the appropriate office.
  11. Verification and Demand Notice: After verification, a demand notice will be issued. You can download it using your tracking ID on the ENC website.
  12. Make the Payment: Pay the amount mentioned in the demand notice at the designated bank.
  13. Submit Proof of Payment: Send a copy of the paid demand notice to the relevant office.
  14. Implementation of Changes: Once the payment is verified, the requested changes will be implemented.

 PESCO New Connection Tracking

You can easily monitor the status of your application, whether it’s for a new connection or a change in name, tariff, or load. To do this, you’ll need the Tracking ID provided to you when you submitted your application.

Here’s how you can track your application:

  1. Visit the ENC website.
  2. Navigate to the sidebar and click on “Track.”
  3. Choose the type of application (new connection or change of name/tariff/load).
  4. Select your company, which in this case is PESCO.
  5. Enter your Tracking ID and press the submit button.

Conclusion

To apply for a new PESCO connection or modify an existing one, you have two options: in-person or online. For the in-person method, visit your nearest PESCO office and follow the required steps to submit your application.

Alternatively, you can apply online by visiting the official ENC website. There, you can follow the necessary steps to complete your application. The website also allows you to print the demand notice and track the status of your application.

FAQs

How to check PESCO’s new connection status?

To check the status of your new PESCO connection, simply visit the ENC website. 

Do I need to submit the documents to the PESCO office after applying online?

Yes, even if you apply online, you must still submit the required documents and the application form to the appropriate office.

In which bank do I need to pay the demand notice?

You need to pay the demand notice in the designated bank.

You can get your documents attested by any government officer of scale 16 or above.